How to Fix Call Drop Issues on Samsung Galaxy Phones | Solve Network Problems & Stay Connected

 Are you frustrated with constant call drops on your Samsung Galaxy phone? Welcome to the club! Rest assured, you're not the only one facing this issue. Many Samsung Galaxy users experience this annoying problem that disrupts smooth communication and leads to frustration. Imagine being in an important call with a client or sharing a heartfelt conversation with family, only to have the call abruptly disconnected without warning!

But Don't Worry! Here's How to Fix Call Drop Issues on Samsung Galaxy Phones

Good news—there are plenty of solutions you can try to eliminate call drop issues for good. In this article, we’ll explore 10 effective ways to fix call drop problems on Samsung Galaxy phones. These simple, step-by-step methods will help you restore stable connectivity on your device.

How to Fix Call Drop Issues on Samsung Galaxy Phones ?

Modern technology brings us crystal-clear calls, but some Samsung Galaxy users still face the frustrating problem of dropped calls. Since modern phones rely on internal antennas, resolving this issue often involves tweaking your device's settings. Here’s a step-by-step guide to help you fix call drops on your Samsung Galaxy phone:

Solution 1: Check Your Phone’s Signal Strength

Call issues may arise if your Samsung Galaxy phone doesn’t have sufficient signal strength. Check the signal bars in the top-right corner of your screen. If there are fewer than two bars, try moving to a more open area or outdoors. Once the signal strength improves, make the call again. Keep in mind that thick concrete walls can block mobile signals, so avoid staying in such rooms during a call.

Solution 2: Turn Airplane Mode On and Off

Enabling Airplane Mode on your Samsung Galaxy effectively disables all radio connections. Once you turn it off, the connections return to normal. This is a great way to fix intermittent issues that cause dropped or randomly disconnected calls on your Samsung Galaxy. Here’s how to do it:

• Swipe down from the top of the screen to open the quick settings menu.
• Tap the Airplane Mode icon and wait for the airplane symbol to appear in the top-right corner of the screen.
• After a few seconds, tap the Airplane Mode icon again to turn it off and restore your connections.

• Tap the Airplane Mode icon again to disable it.

Once the network bars reappear, try making a call. If calls continue to drop, proceed to the next method.

Solution 3: Enable Wi-Fi Calling

If your device is connected to a Wi-Fi network, enabling Wi-Fi Calling can assist your phone in making calls. This feature helps resolve network signal issues and prevents call drops on your Samsung Galaxy device. Follow these steps to enable it:

• Open the Settings app and tap Connections.
• Toggle the switch for Wi-Fi Calling to enable it.

Note: Ensure that your Samsung Galaxy phone supports the Wi-Fi Calling feature and that your carrier provides this service.

Solution 4: Enable Automatic Selection of Mobile Network Operators

When making calls, your device uses the mobile network operator settings to connect. Although you can manually select a network operator, this may cause issues if you move to a different area or have recently switched carriers. To avoid this, let your phone automatically select the best available network operator. Here’s how to do it:

• Open the Settings app and tap Connections.
• Select Mobile Networks.
• Tap Network Operators and enable the Automatic selection option.

• Tap on "Network Operators".
• Toggle the switch for "Select Automatically" to enable it.

Your Samsung Galaxy device will now automatically select the best network operator based on your location and mobile carrier.

Solution 5: Restart Your Phone

Restarting your phone is an excellent way to clear temporary glitches and errors. If you’ve been facing call drop issues recently and haven’t rebooted your Samsung Galaxy yet, try this method. Here’s how to do it:

• Press and hold the Power button.
• Once the power menu appears, tap Restart.

Solution 6: Clear the Phone App Cache

The Phone app collects cache to improve the overall calling experience. However, if there are issues with this cache or it becomes corrupted, it can lead to call drops or even prevent calls from being made. To fix this, you can clear the cache of the Phone app through the storage settings. Here’s how to do it:

• Open Settings and tap Apps.
• Scroll down and select Phone.
• Tap Storage and then Clear Cache.

• Tap on "Storage".
• Then tap on "Clear Cache".

Note: The steps to access these settings may vary slightly depending on the Android version on your Samsung Galaxy device.

Solution 7: Remove and Reinsert the SIM Card

A misaligned SIM card can cause intermittent connection issues on your Samsung Galaxy. This is especially true if you’ve recently changed phones or SIM cards. Use a SIM ejector tool to open the SIM tray and remove the SIM card. Then, reinsert the SIM card properly into the tray and place it back into the phone. Wait for the network bars to appear before making a call.

Solution 8: Check for Software Updates

Software updates contain security patches and bug fixes that help your phone function properly. If your device hasn’t been updated recently, it could be the reason your Samsung Galaxy keeps dropping calls. In this case, check for the latest software updates and install them on your device. Here’s how to do it:

• Open the Settings app and tap Software Update.
• Tap Download and Install to check for updates and apply any available ones.

Wait for the update to download and install, then try making a call again to see if the issue has been resolved.

Solution 9: Reset Network Settings

While resetting all network settings will erase paired Bluetooth devices, Wi-Fi networks, and mobile data settings, it will also remove any custom settings that may be causing call failures. This is an excellent way to reset your mobile network settings without affecting your data. Follow the steps below to do this:

• Open Settings and tap General Management.
• Tap Reset.

• Scroll down and tap on "Reset Network Settings".
• Then, tap on "Reset Settings" to confirm.

Solution 10: Contact Your Mobile Network Operator

If your Samsung Galaxy continues to experience random call drops or if you're facing this issue across multiple devices, it's recommended to contact your mobile network operator. You can do this through the support options in the mobile network operator’s app or their official website. Explain your issues in detail, and if necessary, ask for a SIM card replacement as well.

Conclusion:

Persistent call drops can be frustrating and time-consuming. We hope this article has helped you resolve the call drop issue on your Samsung Galaxy device. If the problem persists, you can reach out to Samsung support for further assistance.

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